At Argentumexc, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our platform.
1. Information We Collect
We may collect the following types of information:
Personal information (name, email, phone, address)
Identification documents (for KYC verification)
Financial data (wallet addresses, transaction history)
Usage data (IP address, browser type, device info)
Communication records (support tickets, chat logs)
2. How We Use Your Information
Your data is used for:
Creating and managing your account
Enabling secure trading and transactions
Processing deposits and withdrawals
Verifying your identity (KYC/AML compliance)
Improving platform performance and user experience
Sending important updates and notifications
Responding to support inquiries
3. Data Security
We implement strong security measures to protect your data from unauthorized access, disclosure, or loss. This includes:
End-to-end encryption
Secure servers and firewalls
Regular security audits
Two-factor authentication (2FA)
However, no online system is 100% secure. You are responsible for keeping your login credentials safe.
4. Data Sharing
We do not sell, rent, or trade your personal data. Your information may only be shared with:
Trusted third-party service providers (e.g., KYC, payment processors)
Regulatory or legal authorities, if required by law
Internal staff or auditors under strict confidentiality agreements
5. Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences
Analyze site usage
Improve services
You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (except where data must be retained for legal reasons)
Close your account
7. Data Retention
We retain your data only as long as necessary for platform functionality, legal compliance, and dispute resolution.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and major updates may be notified via email or platform alerts.
9. Contact Us
If you have questions or concerns regarding your privacy, contact us at:
📧 support@argentumexc.com